Several times in our house hunting/selling process emotions ran high. lan was always there to help us make the correct, rational decisions. lan's market knowledge is top notch. But knowledge only goes so far. lan remains calm and will be your voice of reason when your world seems upside down. This is all made possible by lan's communication skills. First and foremost lan listens and hears you. Then he tells you what you need to hear in the most tactful and respectful manner. lan is a true professional that we would refer to anyone looking to sell and/or buy.